Privacy Policy

When you use our website or contact us for locksmith services, we may collect the following types of information: • Personal Identification Information: Name, phone number, email address, and physical address when you submit a service request or contact form. • Vehicle Information: Year, make, model, and VIN number when requesting automotive locksmith services. • Location Information: Your current location or service address to dispatch our mobile technicians. • Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs. • Device Information: Browser type, operating system, and IP address for security and analytics purposes.

Keys on Wheels uses the information we collect for the following purposes: • Service Delivery: To dispatch mobile locksmiths to your location and provide the requested locksmith services. • Communication: To contact you regarding your service request, provide quotes, and follow up on completed services. • Customer Support: To respond to your inquiries, complaints, and service-related questions. • Business Operations: To process payments, maintain service records, and manage our business operations. • Marketing: With your consent, to send promotional offers, service updates, and newsletters about our locksmith services in the DFW area. • Legal Compliance: To comply with applicable Texas state laws and regulations, including DPS licensing requirements. • Website Improvement: To analyze website usage and improve our online presence and user experience.

Keys on Wheels does not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances: • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, provided they agree to keep this information confidential. • Legal Requirements: We may disclose your information when required by law, court order, or governmental authority, including compliance with Texas DPS regulations. • Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction. • Safety: We may disclose information to protect the rights, property, or safety of Keys on Wheels, our customers, or others.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: • Secure data transmission using SSL/TLS encryption • Limited access to personal information on a need-to-know basis • Regular security assessments of our systems and practices • Secure storage of service records and customer data While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us: • Remember your preferences and settings • Analyze website traffic and usage patterns • Improve website functionality and performance • Provide relevant content and advertisements You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality. We use Google Analytics to understand website usage — this service has its own privacy policy available at google.com/policies/privacy.

You have the following rights regarding your personal information: • Access: You may request a copy of the personal information we hold about you. • Correction: You may request that we correct inaccurate or incomplete information. • Deletion: You may request that we delete your personal information, subject to certain legal obligations. • Opt-Out: You may opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails. • Data Portability: You may request your data in a portable format. To exercise any of these rights, please contact us at info@keysonwheels.com or call (800) 479-0979.

Keys on Wheels does not knowingly collect personal information from children under the age of 13. Our services are intended for adults who require locksmith services. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

Our website may contain links to third-party websites, including Google Maps, social media platforms, and review sites. These websites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party sites you visit.

Keys on Wheels reserves the right to update this Privacy Policy at any time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Keys on Wheels Phone: (800) 479-0979 Email: info@keysonwheels.com DPS License: B17854401 Grand Prairie: 2003 108th St #301, Grand Prairie, TX 75050 North Dallas: 16990 Dallas Pkwy #205, Dallas, TX 75248 Dallas: 148 Pittsburg St #4, Dallas, TX 75207